Home / Technical Requirements
Here are the specific technical requirements for this Website, including information regarding accessibility standards that we employ and useful links for Web browsing software downloads. Technical support questions regarding how to access Workplace Answers Training Courses should be directed to your organization's Help Desk or HR representatives. Questions or comments about www.workplaceanswers.com can be submitted by contacting us directly.
Web browsers are the essential Internet access tool and have become indispensable to business, education and personal communication. They are the common platform upon which Web-based applications are built, and are consistently revised and upgraded for their users. Workplace Answers has built and tested this Website to perform satisfactorily for users with the current browser versions and plug-ins listed below, but cannot guarantee backwards compatibility with earlier versions.
Currently Supported Operating System/Browser Configurations
We support current and previous major releases of Internet Explorer, Firefox, Chrome and Safari on a rolling basis on Windows 7, Windows 8, Mac OS X and tablets. Each time a new version is released, we begin supporting that version and stop supporting the third most recent version. This allows us to incorporate new browser features, including security and performance enhancements.
Required Browser Plug-ins:
All browsers must have session cookies and be SSL enabled.
Flash-enabled Training Courses require the most recent version of Adobe Flash Player.
Minimum recommended screen size: 1024x768.
Recommended Internet Connection:
56kbps Dial-Up for courses without audio narration or Flash animation.
Broadband or high speed, for courses with audio, video or Flash.
SLATE Learning Management System
The following Operating System/Browser configurations are supported for Authorized Administrators accessing and viewing the SLATE Learning Management System. All browsers must have session cookies and SSL enabled:
Windows Operating System, Windows 7, Windows 8
Internet Explorer Browser, Versions 9.0, 10.0, 11.0
Macintosh Operating System, OSX 10.9-OSX 10.10
Firefox Browser, Newest General Release
Section 508 Compliance
Section 508 of the Rehabilitation Act requires federal agencies to ensure that online training provided to their employees is accessible to those who are deaf, blind or physically impaired. Workplace Answers courses are designed to be compliant with Section 508 accessibility standards for disabled users, and we have successfully deployed courseware for numerous federal, state and municipal agencies. Workplace Answers is a member of the California State University Learning Accessibility Committee, reflecting our eLearning leadership for Section 508 accessibility issues.
Recommended Software Downloads
The links below provide instructions for updating or downloading the newest versions of free browser software. In most cases, these links are to third-party Web sites that offer user ratings, reviews and inevitably advertising as well. In the interest of saving you time and frustration, we have found these links to be much more safe and reliable than any other resource.
Recommended for Mac OS X: Safari Browser
Flash Plug-in for all recommended browsers: Flash Player
Acrobat PDF Reader for all recommended browsers: Adobe Acrobat Reader
Popular alternative PDF Reader program, smaller than Acrobat (Windows only): Foxit-Reader