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Compliance Training

7 Elements of Quality E-learning Compliance Training Content


Jan 26, 2016

e learning compliance trainingIt’s time for the yearly sexual harassment training. You’re in charge of getting all the required employees into the same room and making sure they pay attention to the training.

You wheel out the television, insert the DVD…and seconds later you see the whole thing fall apart. Employees are either falling asleep or cracking inappropriate jokes because the training content is so outdated.

The one thing they aren’t doing—learning.

Moving Compliance Training Out of the Classroom

Compliance training, such as sexual harassment prevention, is supposed to educate your employees. But how will they learn anything if they are completely disengaged with the content?

To combat this problem, many businesses are relying on e-learning compliance training—learning conducted via electronic media, typically on the Internet—because it offers numerous benefits:

  • Learners can take the training on their own time wherever they are
  • HR departments can track who has completed the training and when
  • Businesses don’t have to pay to added expenses included with face-to-face training

The issue is that not all e-learning compliance training is the same. The content varies and in some cases can be just as bad as that DVD—full of clichés and inaccurate legal information.

So to help you, we’ve put together a list of 7 key elements to look for in the content of your e-learning compliance training.

Content Elements to Look for in Your E-learning Compliance Training

1. Storytelling

Great storytelling is why we read a book, go to the movies or watch T.V. The characters bring out emotions relevant to what we are feeling. Now, compliance training content doesn’t have to be that epic, but it does need to have all the same elements of great storytelling to keep learners interested.

Are the characters relatable? Was the situation humorous? Was there enough detail? These are a few of the elements of storytelling you should look for within the content of your training. 

2. Real-World Examples

Which do you think has more impact? Telling a manager that sending emails with sexually provocative images to coworkers is harassment, and they can get fired.

Or telling a manager about an Equal Opportunity Employment Commission (EEOC) case where a manager sent emails with sexually provocative images to coworkers and then was fired for sexual harassment.

In one scenario, the situation is a hypothetical. But in the other, it’s something that actually happened—making it more relatable to the manager. Good content will include real-world examples that learners can relate to.

3. Multimedia

Good compliance training content is presented in many different formats to keep learners entertained and paying attention. For example, it might use video to set up a story. Then, use images to add supplemental information. And finally, use text to relate a real-world example.

4. Games

Games help to make the training content interactive because the learner stops being a viewer and starts being a participant. Content that incorporates levels, challenges and a reward system helps to ensure that learners are invested in winning. And since the games are related to the compliance lesson, they’re learning while playing.

5. Assessments

People enjoy testing their knowledge on a particular topic. Good training takes advantage of our enjoyment. The training might have the learner take a quiz before the training and then another one after so that the learner can view their progress.

Another way training uses assessments is within games. A matching game for example might relate to a topic that was covered in the training. When the learner gets the answers right, they can win the game and move on to the next section.

No matter how assessments are used, good training content will include them in some way.

6. Shorter Chunks

There is a reason people groan at the mention of War and Peace—it’s so long! In this day and age, people consume information very differently than when that book was written.

Training that has large sections of text and lengthy learning modules makes learners eyes glaze over. And with so much important information to convey, that’s a very bad thing. On the other hand, content that is presented in shorter chunks will help to avoid information overload.

7. Conversational Tone

You know what no one likes: legalese. Even though compliance training is designed to help protect your business from lawsuits, training that is filled with legalese does more harm than good.

It needs to have a conversational tone that helps the learner feel like it’s speaking with them; like it’s a conversation.

Key Takeaways About E-learning Compliance Training Content

Without the inclusion of these seven elements—storytelling, real-world examples, multimedia, games, assessments, shorter chunks and a conversational tone—your e-learning compliance training will be just as bad for the learner as if you put in a DVD from the 1980s.

But, if your content is good and includes these elements, you are more likely to teach your employees what they need to know to maintain compliance, and to ultimately protect your business.

To see how our e-learning compliance training content meets these requirements, request a demo today.

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