In this blog post, we are going to go over questions that you can and should ask candidates.
When you’re first speaking with a candidate, you want to ensure they meet the basic requirements of the job. But of course you don’t want to violate EEO laws. Here are some better ways to phrase your interview questions to get the answers you need.
Sometimes you need to know if a person is of a legal age to work, especially when hiring younger seasonal employees. In this case you could ask the candidate provide proof of age once they are hired.
At other times, speaking a foreign language might be part of the job. For example, if it’s a customer service position that frequently communicates with international clients, you can ask a potential employee about their foreign language skills because it specifically relates to the job.
And instead of asking where a candidate was born or asking outright if they are a U.S. citizen, you can ask them if they’re authorized to work in the United States.
Also, if your business is open every day of the week and on most of the major holidays – as many retail and service business are – you’ll want to know if the candidate can work those days. Instead of asking about religious or child care conflicts, ask the candidate if they are willing to work the required schedule.
Besides finding out if the candidate meets these minimum requirements, you’ll also want find out more about their previous work experience. Betsy Milton, human resources business manager at Workplace Answers, recommends asking open ended and behavioral based questions.
“These types of questions provide more authentic answers from potential employees,” she states. “They also give a strong indication of past behaviors that will let you know how they might perform in the role you are looking to fill.”
Here are some of her suggestions for good interview questions to ask potential employees:
Asking the wrong interview questions to potential employees – even if it’s unintentional – is asking for trouble. On the other hand, when you ask candidates the right questions, you’re able to find out if they meet the minimum requirements for the job, and you get a better feel for how they will perform in the role.
It’s essential that everyone in your company involved in the hiring process is familiar with best practices. And you can do that by providing training and guidance on how to lawfully interview and hire.
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