Diversity Benefits for Public Entities

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Understanding diversity and how it impacts products, services and staffing is crucial for all organizations. In a world with rapidly changing demographics and a more diverse workforce than ever, public entities need to know how to approach difficult diversity issues.

Designed with the specific challenges of a public workplace in mind, this course highlights the benefits of diversity in the workplace, including how diversity can improve interactions with the public and the reputation of the public entity.

Course Highlights

  • Outlines how public employers specifically benefit from diversity awareness.
  • Explains ways to work with a diverse public.
  • Interactive scenarios cover the protected, emerging & beneficial dimensions of diversity.
  • Offers methods to make the public entity workplace one of respect & inclusion.
  • Provides up-to-date definitions & examples of “respect,” “inclusion,” “stereotype,” “privilege” & “collusion."
  • Debunks the myths & misconceptions about diversity.
  • Gives guidance regarding how to interact with & benefit from different personality styles.

Workplace Answers also frequently customizes our online course content for cities, counties and state agencies, and will assist your organization in smoothly deploying a Web-based training program that meets both your budget and timeline — and all without needing to involve your organization’s IT department.

Training Solution


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