Understanding diversity and how it impacts products, services and staffing is crucial for success. In a world with rapidly changing demographics and an increasingly diverse workforce, leaders in all types of organizations need to know not only how to approach difficult diversity issues, but also how to leverage diversity for maximum advantage. From a comprehensive discussion of the different types of diversity and its business benefits, to how to handle the challenging diversity-related concerns that can arise, this course prepares leaders to guide their employees in making their workplace one of inclusion and respect. This sixty minute course designed for executives, supervisors, managers and others in leadership roles discusses basic, advanced and cutting-edge diversity issues. Challenging scenarios offer practice making decisions about workplace diversity issues and the course provides practical techniques for minimizing workplace difficulties while creating a culture of respect and inclusion.

Course Highlights

At a Glance
Audience:	Leaders
Length:	60 minutes
Languages:	English
Delivery Methods:	Web/SCORM
Course Demo:	Contact Us

Teaches both the old and new models of diversity and all the protected categories.
Defines course terms and key concepts in easy to understand language.
Explains the importance of diversity in the workplace and the business benefits of diversity.
Explores the concepts of stereotyping and implicit bias, encouraging learners to broaden their outlook.
Offers engaging scenarios giving learners the chance to practice handling tough workplace situations.
Teaches participants how to make the workplace one of greater respect and inclusion, thus leading to higher employee retention and productivity.

Deployment and Technology Features

Issue-oriented training modules are ideal for practical, participatory interactions.
Users are automatically registered, notified and directed to required training through our Learning Management System (LMS).
Electronic Message Center makes managing training initiatives in understaffed Human Resources departments easy! Our LMS even tracks in-person training initiatives.
Customization of modules that reflects your work environment.
Courses are available for point-of-sale terminals, your organization’s internal LMS or on any Web browser — even with dial-up connection.

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