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California sexual harassment training

Unlawful Harassment Prevention for Supervisors

Illustration: Workplace harassment prevention

Unlawful Harassment Prevention for Supervisors trains managers to deal with the special issues and challenges they face in the workplace. Workplace Answers’ training program addresses supervisors' dual obligations under the law – to serve as behavioral role models and to handle and pursue workplace harassment complaints by and about employees. Register for a Course Demo.

Workplace Harassment Training and the Affirmative Defense

In 1998, the U.S. Supreme Court gave employers a powerful 'affirmative defense' against claims of workplace harassment and discrimination in the workplace. But if your employees and supervisors aren't regularly trained in unlawful harassment prevention, including sexual harassment prevention (California AB 1825), your organization might not be able to use this critically important legal defense.

Illustration: Workplace harassment prevention

Having an anti-harassment policy or sexual harassment policy is not enough. All employees and supervisors must receive compliance training regularly. A lack of training can automatically eliminate any chance of mounting or establishing an affirmative defense.

Our courses are developed by attorneys who are experts in employment law and meet the requirements for trainers outlined by the Equal Employment Opportunity Commission (EEOC) and the U.S. Supreme Court.

Course Highlights

At a Glance
Audience: Supervisors
Length: 40 minutes
More Info: Jackson Lewis LLP Briefing
Recent Legal Cases
Course Demo: Register Here

  • Specifically designed for legal-defense purposes and backed by expert witness testimony.
  • Analyzes and explains what constitutes a complaint of workplace harassment.
  • Discusses supervisors' dual obligations – as behavioral role models and to handle employee harassment complaints.
  • Instructs supervisors when and how to enlist the guidance of Human Resources.
  • Automatically provides policy acknowledgement and Certificate of Completion records.

Additional Topics

  • When a supervisor's involvement in employees' personal problems crosses a legal line.
  • Can a supervisor's expression of personal opinions legally bind an employer?
  • What constitutes a complaint of workplace harassment that must be investigated and remedied?
  • When is favoritism illegal?
  • Is it ever OK for supervisors to date subordinates? If so, what steps should be taken?
  • How can supervisors manage moody or difficult employees within the parameters of the law?
  • What to do if another supervisor is violating a harassment prevention policy.
  • How and when to consider gossip or rumors as complaints of unlawful harassment.
  • How workplace harassment laws apply to email and electronic communications.
  • What to say – and what not to say – when an employee reports harassment to you.

Prevention Training You Can Trust

Workplace Answers’ Unlawful Harassment Prevention course was written by employment lawyers and harassment prevention experts. California’s Fair Employment and Housing Commission (FEHC) consulted Workplace Answers when it needed information regarding Web-based sexual harassment training, and Workplace Answers is endorsed by Jackson Lewis LLP, one of most the world's most knowledgeable legal firms in the field of workplace law.

Implementing a workplace harassment training policy that eliminates even one lawsuit can represent an amazing return on your training investment. The U.S. Supreme Court and the EEOC have made clear that workplace harassment prevention programs should address all the protected categories.1 The Supreme Court has also said that compliance training helps prevent punitive damages. (Kolstad v. American Dental Association, 527 U.S. 526, 1999)

Workplace harassment and discrimination claims are expensive, and the statistics are frightening:

  • The amount of money paid out by employers as a result of workplace harassment and workplace discrimination claims has doubled in the past five years.
  • The average jury award in the U.S. for a successful claim is $1.8 million.
  • One-fifth of jury awards top $1 million, and the average out-of-court settlement has reached $300,000.
  • Legal experts predict that employment-related lawsuits are set to rise even more dramatically.

Click here to register for a Course Demo.

Recent Legal Cases

Failure to Appropriately Train Employees Can Mean High Punitive Damage Awards

Greene v. Coach, Inc., 218 F.Supp.2d 404, 414 (S.D.N.Y. 2002) – Compliance training every other year is not enough to prevent liability if the workplace harassment prevention training did not occur during the year(s) that the alleged workplace harassment occurred. In this case, even though the employer had conducted seven harassment prevention training sessions, it did not conduct any anti-harassment training during the two years of the plaintiff's employment. By not training on an annual basis, the employer lost the ability to claim a good-faith defense in court, and the case proceeded to a jury trial. Click here for the complete case.

Mathis v. Phillips Chevrolet, Inc., 269 F.3d 771 (7th Cir. 2001) – Punitive damages are awarded where no workplace harassment training is conducted. Court held that "leaving managers with hiring authority in ignorance of the basic features of the discrimination laws is an 'extraordinary mistake' for a company to make, and a jury can find that such an extraordinary mistake amounts to reckless indifference" of laws against discrimination in the workplace. Click here for the complete case.

Romano v. U-HAUL International, 233 F.3d 655 (1st Cir. 2000) – Court held that a written policy against workplace discrimination, without more, is insufficient to insulate an employer from punitive damages liability. The employer did not put forth evidence "of an active mechanism for renewing employees' awareness of the policies through...specific education programs." Click here for the complete case.

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Effective and Appropriate Compliance Training Can Help to Eliminate Punitive Damages

Bryant v. Aiken Regional Medical Center, Inc., 333 F.3d 536 (4th Cir. 2003), cert. denied, 2004 U.S. LEXIS 68 (2004) – $210,000 punitive-damage award is reversed in a workplace discrimination and retaliation case where, despite manager's unlawful actions, employer demonstrated "good-faith efforts" to comply with workplace harassment laws and discrimination laws by issuing an EEO policy, training employees in harassment and discrimination prevention and voluntarily monitoring departments to identify workplace discrimination. Click here for the complete case.

Hatley v. Hilton Hotels Corp., 308 F.3d 473 (5th Cir. 2002) rehearing denied, 2002 U.S. App. LEXIS 24504 (5th Cir. Nov. 5, 2002) – The court refused to let a jury even consider awarding punitive damages against an employer that had a "well-publicized policy forbidding sexual harassment, gave training on sexual harassment to new employees, etc..." Click here for the complete case.

Hull v. APCOA, Fair Empl. Prac. Cas. (BNA) 247 (N.D. Ill. 2000) – Court held that employer's policy prohibiting workplace harassment and discrimination, and the fact that regular compliance training was conducted on the policy, indicated employer's good-faith efforts. Employer's motion for summary judgment on punitive damages award granted. Click here for the complete case.

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Insufficient Training Does Not Support an Affirmative Defense

Soto v. John Morrell & Co., 285 F. Supp. 2d 1146 (N.D. Iowa 2003) – Employer unable to establish affirmative defense because it could not prove plaintiff's manager had workplace harassment prevention training, despite evidence that the HR Director spoke to managers yearly on the subject, that the company had an internal requirement that managers receive workplace harassment prevention training yearly, that the employer distributed a bilingual workplace harassment policy (at orientation and annually) which employees were required to sign and acknowledge, hung large posters on unlawful harassment prevention and the president sent each employee – including the plaintiff – a letter clearly stating that harassment violated company policy. Click here for the complete case.

Hargrave v. County of Atlantic, 262 F. Supp. 2d 393 (D.N.J. 2003) – New Jersey U.S. District Court codified that there is no affirmative defense available to employers, unless workplace harassment prevention training is mandated for supervisors and made available to all employees. Click here for the complete case.

Gaines v. Bellino, 801 A.2d 322 (2002) – New Jersey Supreme Court held that the absence of "effective preventative mechanisms," such as training, based on workplace harassment laws, is strong evidence that an employer is negligent in monitoring and preventing workplace harassment. Training inadequacy led the court to doubt the effectiveness of the employer's workplace harassment prevention training policy and whether that policy could shield the employer from vicarious liability for a supervisor's misconduct. Click here for the complete case.

Williams v. Spartan Communications, Inc., 2000 U.S. App. LEXIS 5776, at *6 (4th Cir. Mar. 30, 2000) – Having a workplace harassment prevention policy but failing to train prevents employer from establishing affirmative defense.

Elmasry v. Veith, 2000 U.S. Dist. LEXIS 340 (D.N.H. Jan. 7, 2000) – Court found workplace harassment prevention training inadequate, where employee received the company's anti-harassment policy complaint procedure, but was not "effectively made aware of that policy, because no one specifically pointed it out or explained it to her," and where the company provided just "one training seminar, a portion of which dealt with sexual harassment." Click here for the complete case.

Gordon v. Southern Bells, Inc., 67 F.Supp.2d 966 (D. Indiana 1999) – Court found that workplace harassment prevention policy on its own is not enough to establish affirmative defense. Training is required. Click here for the complete case.

Nuri v. PRC, Inc., 13 F.Supp.2d 1296 (M.D. Ala. 1998) – Employer failed to establish affirmative defense, even though it had a "comprehensive, vigorously enforced policy" for sexual harassment prevention, because employee proved that the sexual harassment policy was not well-known by employees. Click here for the complete case.

Harrison v. Eddy Potash, Inc., 158 F.3d 1371 (10th Cir. 1998) – No affirmative defense available where plaintiff was not aware of policy, because compliance training was not conducted. Click here for the complete case.

Wal-Mart Stores, Inc. v. Davis, 979 S.W.2D 30, (Tex. App. 1998) – No affirmative defense where company had explicit policy against harassment and conducted "occasional" compliance training. Manager could only recall attending one workplace harassment training session "a couple years ago." Another manager could only recall having "15 minutes of training" on the subject. Click here for the complete case.

Williams v. Multnomah Educ. Serv. Dist., 1999 U.S. Dist. LEXIS 9113 (Oregon, April 14, 1999) – Affirmative defense could not be established where employer had a specific procedure for workplace sexual harassment complaints, but not racial harassment complaints. It's very important that employers train in all protected categories, not just sexual harassment prevention such as explicitly required by California AB 1825. Click here for the complete case.

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Effective, Appropriate Training Supports an Affirmative Defense

Frisk v. Postmaster General, 2003 EEOPUB LIXIS 4998 (August 28, 2003) – Employer established affirmative defense where, despite a supervisor's years of sexually harassing misconduct, employer conducted annual workplace harassment training.

Wyatt v. Hunt Plywood, 297 F.2d 405, 407 (5th Cir. 2002) – Court held employer's workplace harassment prevention efforts were "more than adequate." Alleged workplace harassment fell into three specific time periods, and throughout these time periods, regular harassment prevention training sessions were conducted. Click here for the complete case.

Fuller v. Caterpillar, Inc., 124 F.Supp.2d 610 (N.D. Ill. 2000) – Employer could establish affirmative defense, since it conducted workplace harassment prevention training two or three times a year for all employees. Click here for the complete case.

1See Equal Employment Opportunity Commission, Enforcement Guidance: Vicarious Employer Liability for Unlawful Harassment by Supervisors (6/18/99); See also Burlington Indus., Inc. v. Ellerth, 188 S. Ct. 2257 (1998) and Faragher v. City of Boca Raton, 118 S. Ct. 2275 (1998)

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